Information We Collect

When you use this service, we may collect various types of information about you. This includes information you provide directly to us, such as when you book a tour package, make a reservation, register for an account, contact us, or participate in surveys. The types of personal information you provide may include your name, contact details (such as address, phone number), payment information, passport details, date of birth, dietary restrictions, travel preferences, and other information necessary to facilitate your travel arrangements.

We may also collect information automatically when you access our site. This includes technical information like your IP address, browser type, operating system, device identifiers, and usage data such as the pages you visit, the time and date of your visit, and the referring website. This information helps us understand how you use our service and improve its functionality and your experience.

How We Use Your Information

We use the information we collect for several purposes:

• To provide and manage the services you request, including processing bookings, arranging transportation and accommodation, planning itineraries, and conducting tours.
• To communicate with you regarding your bookings, inquiries, updates, and important service-related information.
• To process payments and manage billing.
• To personalize your experience on our site and tailor our services to your preferences.
• To improve our services, our online platform, and develop new offerings.
• To send you promotional materials, newsletters, and information about special offers or services we believe may interest you, where you have given your consent or where otherwise permitted by law.
• To conduct research and analysis to understand customer behavior and trends.
• To comply with legal obligations, resolve disputes, and enforce our agreements.

Legal Basis for Processing

We process your personal information based on several legal grounds:

• Performance of a contract: We use your information to fulfill our obligations under a contract with you, such as processing your travel booking and providing the services you purchased.
• Legal obligation: We may process your information where necessary to comply with applicable laws and regulations.
• Legitimate interests: We may process your information for our legitimate business interests, such as improving our services, preventing fraud, and marketing, provided these interests do not override your fundamental rights and freedoms.
• Consent: Where required by law, we may process certain information based on your explicit consent. You have the right to withdraw your consent at any time.

Sharing Your Information

We may share your personal information with third parties in the following circumstances:

• With service providers and partners who assist us in providing our services, such as airlines, hotels, transportation companies, tour operators, and payment processors. These third parties are obligated to protect your information and use it only for the purposes for which it was shared.
• With relevant government authorities, immigration, or customs officials as required by law for travel purposes.
• With our affiliates and subsidiaries for business purposes consistent with this policy.
• In response to legal process, such as a court order or subpoena, or to comply with other legal requirements.
• To protect our rights, property, or safety, or the rights, property, or safety of others.
• In connection with a business transaction, such as a merger or acquisition, where your information may be transferred to the new entity.

We do not sell your personal information to third parties for their direct marketing purposes without your explicit consent.

International Data Transfers

As a travel company operating internationally, we may transfer your personal information to countries outside of your country of residence, including countries that may not offer the same level of data protection as your home country. When we transfer your information internationally, we will take appropriate steps to ensure that your data is treated securely and in accordance with this privacy policy and applicable data protection laws, such as implementing standard contractual clauses or relying on other valid transfer mechanisms.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. While we strive to protect your data, no security system is completely impenetrable, and we cannot guarantee the absolute security of your information transmitted to our site.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period may vary depending on the type of information and the purpose of processing.

Your Rights

Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information. These rights may include:

• The right to access the personal information we hold about you.
• The right to request correction of inaccurate or incomplete information.
• The right to request erasure of your personal information.
• The right to request restriction of processing your information.
• The right to object to the processing of your information.
• The right to data portability (receive your data in a structured, commonly used format).
• The right to withdraw consent at any time where processing is based on consent.
• The right to lodge a complaint with a supervisory authority.

To exercise these rights, please contact us using the details provided below. We may need to verify your identity before processing your request.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our site to collect information about your browsing behavior. Cookies are small text files placed on your device. They help us operate our site, remember your preferences, analyze site usage, and deliver relevant advertisements. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our service.

Third-Party Links

Our online platform may contain links to third-party websites or services that are not operated by us. This privacy policy does not apply to third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children without parental consent. If we become aware that we have collected information from a child without appropriate consent, we will take steps to delete it.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any changes will be effective when posted on this page. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us by postal mail at: